Information Underload

There is no such thing as information overload. That is what I learned from constantly surfing the Net.

Individuals have this tendency to automatically segregate whatever info they receive. Some of these are processed; others are discarded.

What does exist and many can’t stand is information void.



As one co-worker describes it, absence of data is like being lost at sea --- you are moving but do not know where you’re heading.

Another familiar occurrence is information underload. This often happens in any regular office peopled by different personalities.

So it comes as less of a surprise that, in such an environment, gossip abounds. Gossip is a person's way of filling in the empty space.

Gossip can range from possible job promotions to conversations between directors. If the gossiper is as creative as a screenwriter or novelist, she's bound to convey to her officemates detailed "dialogues" that never happened.

Gossip is an unavoidable presence in all workplaces.

We often start conversations by telling an interesting tidbit or piece of information about another person. And considering that some of us have very active imaginations and much more energetic vocal instruments, those conversations quickly degrade into gossip.

We all do it from time to time. Whether it's complaining about the latest office policy change or dishing about the latest spat between a director and clerk, gossiping on the job is almost an inevitable part of corporate culture.

But the overall effects of negative gossip don't necessarily suggest you should completely refrain from being in the know about situations around you.

In fact, many psychologists believe that the right kind of gossip can be good for you. Getting the latest gossip about the behavior of others helps build a social map for what is accepted, strange or bad and what kinds of actions improve your status and what doesn't.

Experts believe that you can indulge in a little on-the-job gossip safely and without guilt, as long as you keep these in mind: One, recognize that gossip is a universal human behavior that we all engage in, and which serves a functional purpose for employees and organizations. Two, idle gossip can help to cement the bonds of collegiality and should be used only for such purpose, not to disparage the reputation of another person. Three, idle gossip should not be engaged at the expense of work productivity.


To counter negative office gossip, experts suggest filling the void by communicating. Because when questions arise, and employees are unable to approach managers or supervisors for information, the gossip mill starts spinning.

Build a culture that is supportive and cooperative. Of course, this is easier said than done.

But, where there is a surplus of support and information, an organization is less likely to have to cope with malicious gossip.